Walsworth Blog

Christoph Sisson

Christoph Sisson
Christoph is a marketing and customer-experience practitioner who is committed to understanding customer needs and business objectives. As marketing manager for Walsworth, Christoph enjoys informing customers about solutions that can improve their success.

Recent Posts

How to Improve Association Member Retention to Increase Revenue

“Duct tape,” said Sandra Giarde, CAE, executive director of the California Landscape Contractors Association (CLCA), when asked about the secret of her organization’s successful member retention program.

All kidding aside, CLCA must be doing something right, given their 87% retention rate. How do they do it?

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How To Engage Millennials and Boost Association Membership

In their book, “When Millennials Take Over: Preparing for the Ridiculously Optimistic Future of Business,” authors Jamie Notter and Maddie Grant enlighten their readers with four hallmarks of office cultures that are well-positioned to attract and retain millennial employees.

Increasingly, the authors found that these four hallmarks can also apply to millennials as association members — or prospective members. As part of our Making it Easier series for associations, we’ll home in on two of the four hallmarks that are most important for attracting and retaining millennial members to boost association membership, and to provide you with practical tips that help you engage this generation that has been the source of concern and confusion for many associations.

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Member Engagement Scoring Made Easy

When it comes to retention, you know member engagement is the name of the game. Industry research proves — unequivocally — that engaged members are more likely to renew. Several AMS database companies include engagement scoring modules in their software, but configuring those modules (determining which actions to score, how many points to assign to each action, and where to draw the line for highly engaged versus less active members) can be overwhelming.

But scoring, measuring and leveraging member engagement doesn't have to be difficult. As part of our Making it Easier series for associations, read this Q&A describing how Tom Morrison, CEO of the Metal Treating Institute, is making it easy to move the needle on member engagement:

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Event Promotion Best Practices to Generate Success

Effective promotion is critical to the success of your event, but too often marketing and promotion activities end when the first session begins. To keep attendees engaged, generate interest from those not able to attend, and receive the best value from all of your hard work, promotion must occur before, during and after the event.

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Building the Foundation for an Effective Content Marketing Strategy

Content marketing is a brand-focused campaign designed to engage a specific target audience. This concept can grow your market and business, but too many people jump into the activities of content marketing without creating a strong foundation. Without this base, content marketing becomes a scattered activity that does not achieve your true goal – expanding your brand’s awareness and your customer base. To be effective, you must build your content marketing strategy from the ground up.

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