Effective promotion is critical to the success of your event, but too often marketing and promotion activities end when the first session begins. To keep attendees engaged, generate interest from those not able to attend, and receive the best value from all of your hard work, promotion must occur before, during and after the event.
This stage of promotion is all about generating excitement and getting people in the door. You want people talking about your event so you need to give them something interesting to say.
Identify Key Draws
Start by identifying what makes your event special, unique and valuable to attendees. This can include:
Don’t forget to use highlights from last year’s event, especially images and quotes from attendees who rave about the value they received from the experience.
Website Event Page
Create an informative and interactive page for your website to promote the event and offer online registration. The easier it is for people to sign up, the more likely they are to do so.
Use pictures from past events and bios from presenters. Include a session schedule with a brief description of what will be discussed and the value people will receive from attending. These descriptions can later be modified for use as tweets or posts on social media to keep people excited and increase registration numbers.
Leverage Omni-Channel Marketing
Omni-Channel marketing is about using the best channel to reach your desired audience. Your goal is to engage current clients or customers, past attendees, and industry members who have no current connection with your organization.
Each of these groups will require different approaches in terms of content and communication platform. Social media sites are one of the best ways to reach a wide audience and can include Facebook, Twitter, LinkedIn and Instagram.
Other excellent marketing channels include:
Use email to reach out to clients and their colleagues, as well as attendees of prior events. Again, leverage past events by posting photographs and positive comments from attendees to show the value people will receive by participating in this year’s event.
You want to build excitement as the event nears so you need daily updates and posts on social media.
When the event starts, your promotion activities must continue but shift from building excitement to sustaining it. You want to keep attendees informed and excited about what has happened and what is coming up next. You also want to engage the people who aren’t at the event to feel as if they are a part of it, and wanting to attend next year. There are two key tools you will use for during-event promotion:
Throughout the event, there are also many opportunities for you to invite attendees to follow you on social media, request giveaway materials, or other ways to stay connected.
This is a critical phase of the promotion process as it closes out the event and establishes the groundwork for the next one. There are several things you will want to do at this point:
In addition to promotion, evaluate the success of the event by using specific metrics and measurements. Don’t go by feelings but instead use quantifiable information such as:
Post-event promotion is one of the least valued but most important parts of the process. It sets the stage for next year’s event and allows you to evaluate your success.
True event promotion is an ongoing activity that doesn’t conclude until weeks after the event has ended. While the process changes during the pre-event, event and post-event promotion, the goal is the same: to keep people engaged with your business for the purpose of converting them into clients. Create and implement a plan for each phase of the process to ensure success.