Cassie Elliott, Senior Commercial CSR, Marceline
Describe what you do at Walsworth.
I am the primary contact for external and internal commercial customers. I act as a liaison between customers and the manufacturing team in accordance with our company policies and procedures. It is my job to ensure that instructions are followed and that we meet the customers’ expectations.
How long have you worked at Walsworth?
Do you have family who also works at Walsworth?
My husband, Drew Elliott.
What is the coolest thing you get to do at work?
Working with people across the nation and around the world on an everyday basis.
What makes you want to come to work every day?
Enjoying what I do.
What would you be doing if you were not at work?
Spending time with my family, in the summer you can always find us out at the Country Club, either golfing or swimming.
If you were meeting a new customer and are working on a project for them, what would you like them to know about you?
You will find I am a very detail-oriented person and able to analyze, prioritize and resolve requests or issues promptly and efficiently. I care about my customers, and like being able to have a personal yet professional friendship with my clients.
What does working at Walsworth mean to you?
Working at Walsworth means a lot as it’s not just a job, it’s career. It’s a community, a family that cares about employees.
What is one piece of advice you’d give to a person who is looking for help on how to deal with our current times, with regard to your area of expertise?