Our People Customer Service

Walsworth fosters a customer‐centric culture and is committed to providing a good customer experience.

To ensure customer needs are met, Walsworth provides each customer a single point of contact, dedicated to their account and backed by a team of subject matter experts for file handling, mailing, distribution and fulfillment.

As customer service manager Jake Pschigoda said, “I know our CSRs are exceptional because our customers take the time to tell me that all the time.”

Meet Walsworth’s team of customer service and technical support experts below and learn a bit more about each one by clicking on their photo.

Customer Service Managers

Cassie Elliott

Cassie Elliott

Commercial Customer Service and Pre-Press Manager – Marceline

Customer Service Representatives

Alicia Coard

Alicia Coard

Commercial Customer Service Representative – Saint Joseph

Alyssa Black

Alyssa Black

Yearbook Customer Service Representative – Brookfield

Cheryl Ball

Cheryl Ball

Senior Yearbook Customer Service Representative – Brookfield

Cindy Eppley

Cindy Eppley

Commercial Customer Service Representative – Saint Joseph

Dana Kelly

Dana Kelly

Senior Commercial Customer Service Representative – Marceline

Jody Chrisman

Jody Chrisman

Senior Commercial Customer Service Representative – Marceline

Joe Putzer

Joe Putzer

Commercial Customer Service Representative – Ripon

Kelly Jeske

Kelly Jeske

Commercial Customer Service Representative – Saint Joseph

Kim Gallert

Kim Gallert

Commercial Customer Service Representative – Ripon

Kim Poole

Kim Poole

Commercial Customer Service Representative – Saint Joseph

Kreg Arnold

Kreg Arnold

Commercial Customer Service Representative – Saint Joseph

Liz Baker

Liz Baker

Customer Service Representative – Brookfield

Lori-Davis-1024×683

Lori Davis

Commercial Customer Service Representative – Fulton

Maureen McRae

Maureen McRae

Commercial Customer Service Representative – Saint Joseph

Molly Angle

Molly Angle

Commercial Customer Service Representative – Ripon

Pam Maitland

Pam Maitland

Commercial Customer Service Representative – Saint Joseph

Patti Robbins

Patti Robbins

Commercial Customer Service Representative – Saint Joseph

Tara Sorell

Tara Sorell

Commercial Customer Service Representative – Fulton

Customer and Computer Support​

Barry Pratt

Barry Pratt

Pre-Press Technician and G7 Specialist – Michigan

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