Our People – Customer Service
Walsworth fosters a customer‐centric culture and is committed to providing a good customer experience.
To ensure customer needs are met, Walsworth provides each customer a single point of contact, dedicated to their account and backed by a team of subject matter experts for file handling, mailing, distribution and fulfillment.
As customer service manager Jake Pschigoda said, “I know our CSRs are exceptional because our customers take the time to tell me that all the time.”
Meet Walsworth’s team of customer service and technical support experts below and learn a bit more about each one by clicking on their photo.
Customer Service Managers

Cassie Elliott
Commercial Customer Service and Pre-Press Manager – Marceline

Gail Novitske
Customer Service Manager – Ripon

Jake Pschigoda
Customer Service and Scheduling Manager – Saint Joseph

Lisa Kamphuis
Customer Service Supervisor – Ripon

Michelle Brosemer
Customer Service Manager – Brookfield

Sara Baysinger
Customer Relations Manager – Fulton
Customer Service Representatives

Alicia Coard
Commercial Customer Service Representative – Saint Joseph

Alyssa Black
Yearbook Customer Service Representative – Brookfield

Amanda Tillery
Yearbook Customer Service Representative – Brookfield

Ashley Giboney
Commercial Customer Service Representative – Fulton

Autumn Barker
Yearbook Customer Service Representative – Brookfield

Carrie Hackett
Commercial Customer Service Representative – Ripon

Cheryl Ball
Senior Yearbook Customer Service Representative – Brookfield

Cindy Eppley
Commercial Customer Service Representative – Saint Joseph

Courtney Sportsman
Commercial Customer Service Representative – Marceline

Damon Stephens
Yearbook Customer Service Representative – Brookfield

Dana Kelly
Senior Commercial Customer Service Representative – Marceline

Destiny Hancock
Commercial Customer Service Representative – Marceline

Elaina Heislen
Commercial Customer Service Representative – Fulton

Felica Teeter
Commercial Customer Service Representative – Marceline

Haeley Templeman
Yearbook Customer Service Representative – Brookfield

Hayley Forck
Commercial Customer Service Representative – Fulton

Heather Shaver
Traxion-Digital Customer Service Representative – Ripon

Holly Hackbarth
Commercial Customer Service Representative – Ripon

Jenny Shoemaker
Senior Commercial Customer Service Representative – Marceline

Jody Chrisman
Senior Commercial Customer Service Representative – Marceline

Joe Putzer
Commercial Customer Service Representative – Ripon

Julie O’Donley
Commercial Customer Service Representative – Fulton

Kelly Bryant
Commercial Customer Service Representative – Ripon

Kelly Jeske
Commercial Customer Service Representative – Saint Joseph

Kelly Larson
Commercial Customer Service Representative – Ripon

Kennedy Berry
Yearbook Customer Service Representative – Brookfield

Kim Gallert
Commercial Customer Service Representative – Ripon

Kim Poole
Commercial Customer Service Representative – Saint Joseph

Kreg Arnold
Commercial Customer Service Representative – Saint Joseph

Kristy Huebner
Commercial Customer Service Representative – Saint Joseph

Liz Baker
Customer Service Representative – Brookfield

Lori Davis
Commercial Customer Service Representative – Fulton

Mark Walvort
Commercial Customer Service Representative – Ripon

Maureen McRae
Commercial Customer Service Representative – Saint Joseph

Melissa Barnes
Yearbook Customer Service Representative – Brookfield

Molly Angle
Commercial Customer Service Representative – Ripon

Pam Maitland
Commercial Customer Service Representative – Saint Joseph

Patti Robbins
Commercial Customer Service Representative – Saint Joseph

Shannon Bagwell
Commercial Customer Service Representative – Fulton

Stephanie Fletcher
Commercial Customer Service Representative – Ripon

Tara Sorell
Commercial Customer Service Representative – Fulton
Customer and Computer Support

Barry Pratt
Pre-Press Technician and G7 Specialist – Michigan

Charlotte Williams
Computer Support Specialist – Marceline

James Wamser
Adobe Certified Instructor and Trainer – Wisconsin

Vicky Dansereau
Corporate Mailing Services Specialist – Ripon