James Wamser, Adobe Certified Instructor and Trainer
Describe what you do at Walsworth.
I provide training and support for our Creative Pro customers on Adobe InDesign, Adobe Photoshop, Adobe Illustrator and Adobe Acrobat. I also provide training and support on InSite, our online proofing portal.
How long have you worked at Walsworth?
I started working at Sells Printing Company in 1996, which was acquired by Ripon in 2012. Then in 2019, Walsworth acquired Ripon.
What made you start working here?
It is a family-owned business that shared the same values as me.
What is the coolest thing you get to do at work?
I get to help customers on a great variety of topics. No two days are the same.
What makes you want to come to work every day?
Hearing the excitement in someone’s voice when I’m able to help them with a particular feature in a software application that they are struggling with.
What would you be doing if you were not at work?
Our red fox lab keeps my wife and I pretty busy. We recently built a new home and enjoy landscaping and cutting our new lawn.
If you were meeting a new customer and are working on a project for them, what would you like them to know about you?
I have been using and teaching Adobe Creative Pro Apps for over 20 years and really enjoy helping people.
What does working at Walsworth mean to you?
I love being part of a family-owned business that shares my values and a place where you can make a difference!
What is one piece of advice you’d give to a person who is looking for help on how to deal with our current times, with regard to your area of expertise?
They should reach out for help if needed. The ability to see their screen via GoToMeeting is so nice. It allows me to help like I was sitting next to them looking over their shoulder.